Dr W.N. Chalmers & Partners

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    Dr Chalmers and Partners
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Dr Chalmers and Partners

Signposting – a new way of working

As the practice healthcare team expands, we face constant challenges on how to ensure patients are seen by the most appropriate member of the team, in the shortest waiting time possible. Very often the best person to see may not always be the GP. For example, if you have an eye problem you should go straight to your high street optician. A dental abscess should be seen by your dentist and simple minor ailments like cold & flu symptoms, headache, thrush, impetigo, uncomplicated urine infections for adult women and headlice can be treated at any pharmacy without an appointment. In addition, we are delighted to welcome an Advanced Physio Practitioner to join our in-house team of GPs, practice nurse, healthcare assistants and practice pharmacists.

In order to ensure you are directed to the best service or individual, we have advised our receptionists they should ask for brief details of the reason for all appointments (we have already done this for a number of years for nurse, healthcare assistant and emergency appointments). This is not to be nosey! Receptionists are bound by the same strict rules of confidentiality as all members of the team and they simply need a brief idea of why you need to see the GP. You do not need to disclose any details, however, they are trained to direct you to the correct appointment. Research has shown that over 25% of GP appointments could be saved this way – and that means you should be seen sooner by the doctor, when you most need to.

Thank you for your co-operation.

If you have any comments or concerns, please do not hesitate to contact our Practice Manager, Jacqueline Hardie.

Telephone: 0141 531 6490

Doctors

Dr W. Neil Chalmers MBChB, MRCGP, FPA Cert. (Senior Partner)
Dr Caroline Stephens MBChB, MRCGP (Partner)
Dr Murray Fleming MBChB, MRCGP (Partner)
Dr Jane Tennick MBChB, MRCGP, FFP Cert, DCH (Partner)
Dr Graham Robertson MBChB, MRCS, DMTH, MRCGP (Salaried GP)

Dr Nicola Lapraik MBChB (GP Trainee, GPST 3)

Services provided

Our practice aims to provide the highest level of care to patients in the G81 and G60 postcode areas.

The surgery is open from 8am to 6pm Monday to Friday and 8am to 12 noon on Wednesdays. We are closed at weekends and public holidays.

The practice offers ‘General Medical Services’ as well as a number of ‘Enhanced Services’. We run a series of nurse led clinics dealing with chronic conditions, as well as cervical screening, sexual & reproductive health and a travel health service. In addition, we provide an annual flu-vaccination programme, blood and urine monitoring for patients on drugs for arthritis and bowel disease, a Gold Standards Framework palliative care programme and a Methadone Shared Care programme for drug dependent patients. Please see Our clinics for further information.

Physiotherapy, mental health, podiatry and X-ray services are available in the wider health centre.

We are proud to be a teaching practice, helping train the next generation of young GPs. Dr Fleming and Dr Tennick are both accredited trainers.  Click here for more information on training at the Yellow Wing.

Registration

Registration with the practice involves:

  • Completing a registration form – available from reception or to download on-line
  • Attending a new patient appointment with the Health Care Assistant

Change of Address

It is very important that we hold valid contact details for you. If your address or phone number changes, please notify us:

  • By completing a form in person – available from our reception
  • By completing and submitting an update form on-line
  • By telephone 0141 531 6490

Parking

A car park is provided at the rear of the building and has disabled and parent and child bays. We ask that you use these appropriately and avoid obstruction and undue distress.

News & Announcements

New Mental Health website

One in four of us will suffer from a mental health problem in our lives. NHS Greater Glasgow and Clyde have launched a new website with information on how you can support yourself or others,  and what services are available to help you.

http://www.headsup.scot/

Advanced Physio Practitioner

We are delighted to welcome Hannah Wilson, Advanced Nurse Practitioner, to our practice team from Monday 3rd December. She will be in practice Monday, Tuesday and Thursday of each week.

If you have a bone, joint or muscle problem, you can make an appointment directly with Hannah instead of the GP. She will be able to give you a full assessment of your problem, formulate a treatment plan, and refer you on for further rehabilitation or investigation, if required.

Please call the practice in the normal way to make an appointment.

New GP Registrar in Post

We are delighted to announce our new GP registrar Dr Nicola Lapraik has joined the practice from August 2018 and will be with us for one year.

Dr Lapraik is specialising in general practice and will complete her final year of training with us and we hope you will join us in welcoming her as an essential member of our practice clinical team.

NHS24 - Call us free on 111

Dr W. N. Chalmers & Partners

Yellow Wing
Clydebank Health Centre
Kilbowie Road
Glasgow G81 2TQ

News & Announcemnts

  • New Mental Health website
  • Advanced Physio Practitioner
  • New GP Registrar in Post
  • NEW HEALTH CENTRE ANNOUNCEMENT
  • PHARMACY FIRST

Contact

Appointments 0141 531 6490
House calls 0141 531 6490
Results and enquiries 0141 531 6490
Prescriptions 0141 531 6383
Practice fax 0141 531 6493

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