Dr W.N. Chalmers & Partners – Yellow Wing, Clydebank Health Centre

Retirement Announcement

After many years of hard work and dedication to the practice, we are sorry to announce that our senior partner, Dr Neil Chalmers, will be retiring at the end of June.

We are all very saddened to see him go but wish him the very best of luck in his new found freedom!

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Doctors

Dr W. Neil Chalmers MBChB, MRCGP, FPA Cert. (Senior Partner)
Dr Caroline Stephens MBChB, MRCGP (Partner)
Dr Murray Fleming MBChB, MRCGP (Partner)
Dr Jane Tennick MBChB, MRCGP, FFP Cert, DCH (Partner)
Dr Graham Robertson MBChB, MRCS, DMTH, MRCGP (Salaried GP)
Dr Madeleine Ronnie MBChB, MRCGP (Salaried GP)
Dr Sadia Rahim (GPST 3)

Services provided

Our practice aims to provide the highest level of care to patients in the G81 and G60 postcode areas.

The surgery is open from 8am to 6pm Monday to Friday and 8am to 12 noon on Wednesdays. We are closed at weekends and public holidays.

The practice offers ‘General Medical Services’ as well as a number of ‘Enhanced Services’. We run a series of nurse led clinics dealing with chronic conditions, as well as cervical screening, sexual & reproductive health and a travel health service. In addition, we provide an annual flu-vaccination programme, blood and urine monitoring for patients on drugs for arthritis and bowel disease, a Gold Standards Framework palliative care programme and a Methadone Shared Care programme for drug dependent patients. Please see Our clinics for further information.

Physiotherapy, mental health, podiatry and X-ray services are available in the wider health centre.

We are proud to be a teaching practice, helping train the next generation of young GPs. Dr Fleming and Dr Tennick are both accredited trainers. Click here for more information on training at the Yellow Wing.

Registration

Registration with the practice involves:

Completing a registration form – available from reception or to download on-line
Attending a new patient appointment with the Health Care Assistant

Change of Address

It is very important that we hold valid contact details for you. If your address or phone number changes, please notify us:

By completing a form in person – available from our reception
By completing and submitting an update form on-line
By telephone 0141 531 6490

Parking

A car park is provided at the rear of the building and has disabled and parent and child bays. We ask that you use these appropriately and avoid obstruction and undue distress.

GP Appointments

The past two years have been difficult for us all and we thank you sincerely for your support and understanding during these very challenging and uncertain times.

Although the pandemic is far from over, we are slowly trying to reintroduce a more ‘normal’ service.

All patients have been assessed by telephone first before being invited in for a face to face appointment. This has been essential to control the flow of people through the health centre and keep the most vulnerable patients (and staff!) safe. Sadly, we have regularly been subject to the accusation that GP surgeries were closed. This has never been the case for any of the practices within the Health Centre.

However, as the impact of covid continues to decline, we are keen to begin reintroducing patient choice when booking a GP appointment.

From Monday 9th May you can request whether you would prefer a telephone or face-to-face appointment.

There will remain some exceptions to this. For example, if you have an infectious viral condition which does not require examination, you may be asked to speak to the GP or nurse by telephone first to assess the most appropriate treatment for you.

Telephone appointments have proved a popular and convenient option for many and these will remain included within each routine clinic.

Making an appointment

When you call to make an appointment, our experienced administration staff will ask you some brief questions to direct your call. Please be assured they are not being ‘nosy’ or difficult; they are highly trained to ensure your problem is dealt with the most appropriate professional. This may be an optician if you have an eye problem, your local pharmacy for minor ailments, or one of our in-house clinical team such as our physiotherapist or wellbeing nurse. If you need to see the doctor, you will be allotted to the soonest or most appropriate appointment.

Patient safety advice

Although many public areas such as supermarkets and pubs have had restrictions fully lifted, all healthcare settings remain subject to patient safety and infection control measures. We therefore ask that you:

· Wear a face covering at all times within the health centre and sanitise your hands before being seated in the waiting area.

· Attend alone for your appointment (if possible) to reduce crowding in smaller areas.

· Be mindful of others in the waiting area and maintain social distancing where possible.

Finally, we are currently experiencing unprecedented increasing demand. As a result, you may need to wait a bit longer to see the GP, especially if you want see a particular doctor. Please be assured we are trying our hardest to accommodate all appointment requests, prescriptions and other queries, every day. Please be kind to our staff who are trying to help you all with very limited resources.

Thank you.

Covid vaccinations

The roll-out of the covid vaccination programme is being co-ordinated by the Scottish Government. We are unable to advise patients at this time exactly if and when they might receive the vaccine but please be assured, if you are eligible, you will be contacted directly in due course.

Newsletter Sept 20

During the pandemic we have had to adapt and change our working methods which can understandably be confusing for patients who have been used to accessing services in a certain way for many years. Please click on our latest newsletter which answers some of the most common questions we are asked.

We will continue to assess and review our systems in response to government guidance but please be assured we are all working harder than ever to make sure all patients’ needs are met in these uncertain times.

Appointments	0141 531 6490
House calls	0141 531 6490
Results and enquiries	0141 531 6490
Prescriptions	0141 531 6383
Practice fax	0141 531 6493

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Dr W. N. Chalmers & Partners

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Online Patient Services

Send a Message

Phone

Prescriptions

Appointments

Registration

Doctors

Services provided

Registration

Change of Address

Parking

Dr W. N. Chalmers & Partners

News & Announcemnts

Contact

Coronavirus Update