20th July 2015 by Admin

Online appointments & repeat medication

Book appointments on-line and order repeat medication with your own secure account – NEW from 01/06/15 – click here for more information. Got your registration letter and ready to go? Click here to set up…

Flu Clinics

Flu season is upon us again! As in previous years, we are running special flu clinics here in the practice and are now taking appointments for the week beginning Monday 16th October. If you are over 65 or in one of the ‘at risk’ groups (e.g. diabetes, heart disease, chronic chest problems), we strongly recommend you come in for your vaccine. We will contact you by text or letter if you are eligible.

Children aged 2-5 years will also be entitled to a flu vaccination this year. This is given via a painless nasal spray. Again, we will contact you if your child is eligible and offer an appointment here in the practice.

If your child is at primary school they will be offered a vaccination at school. They will advise you directly of when their clinics are set up.

If you are unable to make our special flu clinics in October, there will be a catch-up date. The dates have yet to be announced so please check back soon for updates.

Out of Hours Service Moved

The Out of Hours Service has now moved from Drumchapel Day Hospital to its new site at Gartnavel General Hospital.

If you have an emergency which cannot wait until the practice opens, please call NHS24 on 111 who will arrange an appointment, if necessary, at the emergency centre at Gartnavel.

Telephone service

Our doctors have been struggling to cope with escalating demand for phone contact in recent years.

We will no longer routinely offer “telephone consultations”.

Reception staff will try to resolve your problem directly or may involve appropriate third parties, eg Practice Nurse, District Nurse, Midwife or local Pharmacist. If you still need to speak to the doctor, you can leave the doctor a “telephone message”. The doctor will read and respond to them all, but it may not result in a direct conversation or contact the same day. Urgent matters are not appropriate for telephone messages.

Our reception staff do their best to try and help you and us. Please do not put them under undue pressure. Briefly, don’t make unreasonable demands, make sure you provide a suitable contact number and answer your phone!

Appointments	0141 531 6490
House calls	0141 531 6490
Results and enquiries	0141 531 6490
Prescriptions	0141 531 6383
Practice fax	0141 531 6493

Online appointments & repeat medication

Dr W. N. Chalmers & Partners

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