Dr W.N. Chalmers & Partners

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Violent and Abusive Patients

The practice will not tolerate violent or abusive behaviour.

Anyone verbally abusing either a member of staff or the public, or using inappropriate language, will be asked to leave the premises and find another GP.

Anyone who is violent or causes damage will be removed from the list immediately.

Patients will also be removed from the list in the following circumstances:

  • Violence and aggression towards staff or members of the public
  • Damage to practice property or equipment
  • Change of residence to outside of the practice area
  • Persistent misuse of the system
  • Patients who the doctors are unable to manage clinically, e.g. breach of contract with doctor regarding use of prescribed medicine, break down in patient communication

Staff are instructed to dial 999 for police assistance if patients are disruptive and display aggressive and/or intimidating behaviour and refuse to leave the premises. Charges may then be brought against these individuals.

  • FAQ
  • Practice Staff
  • Entitlement to NHS Treatment
  • Change of Address
  • Access to your Health Records
  • Links to Useful Health Websites
  • Training at the Yellow Wing
  • Violent and Abusive Patients
  • Confidentiality
  • Freedom of Information (Scotland) Act 2002
  • Terms and Conditions
  • Use of Cookies
  • Your Rights and Responsibilities as an NHS Patient

NHS24 - Call us free on 111

Dr W. N. Chalmers & Partners

Yellow Medical Practice

Clydebank Centre for Health & Care

Queens Quay Main Avenue

Clydebank

G81 1BS

News & Announcemnts

  • GP Appointments
  • Covid vaccinations
  • Newsletter Sept 20
  • Macmillan Cancer Support
  • New Mental Health website

Contact

Appointments 0141 531 6490
House calls 0141 531 6490
Results and enquiries 0141 531 6490
Prescriptions 0141 531 6383
Practice fax 0141 531 6493

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